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How a North Carolina Driver Claimed $3,250 in Diminished Value After an Accident

Navigating Diminished Value in North Carolina

For North Carolina drivers, understanding how diminished value impacts a newer vehicle after an accident is critical. In this recent case, a 2025 Hyundai Tucson Hybrid Limited suffered damage on the left side. Although Carfax only labeled it as “minor,” the repair bill told a different story—$4,808 in restoration work was required. DVAC stepped in to uncover the true financial impact and helped the owner claim $3,250 in diminished value.

Even low-mileage, well-maintained vehicles can suffer substantial market losses after a crash. And without an expert appraisal, those losses often go unrecovered.

Vehicle Overview

Make/Model: 2025 Hyundai Tucson Hybrid Limited
Location: North Carolina
Accident Type: Left-side impact
Mileage at Time of Accident: 2,800 miles
Repair Cost: $4,808
Diminished Value Status: DVAC appraised inherent DOV at $3,250

Why a Third-Party Appraisal Matters

When it comes to filing a diminished value claim in North Carolina, independent valuation is essential. Insurance companies do not automatically award compensation for diminished value—especially when the damage is downplayed or incorrectly reported on vehicle history reports.

In this case, Carfax labeled the Tucson’s damage as minor and failed to mention any structural repairs. However, DVAC’s review of the repair estimate showed body panel blending, door replacement, molding, and paint work. By documenting these repairs thoroughly and combining data from J.D. Power and market comps, DVAC delivered an objective and defensible diminished value figure.

Understanding North Carolina’s Appraisal Clause

North Carolina is an appraisal clause state. This means that if you and the insurance company disagree on the value of your loss, both sides must hire independent appraisers to resolve the dispute. That also means the final settlement may not equal the full amount listed in the initial appraisal—because it becomes a negotiated figure between professionals.

Nevertheless, having an accurate, third-party appraisal like DVAC’s arms vehicle owners with the evidence needed to fight for a fair payout. Without it, you risk accepting an undervalued offer.

How DVAC Delivers Confidence in Every Report

DVAC’s process includes far more than a simple number on a page. Clients benefit from:

  • Independent, conflict-free appraisals backed by real market data

  • Review of repair invoices to catch underreported or misclassified damage

  • Fast turnaround and expert claim support from appraisers who work with both drivers and legal teams

  • Recognition by insurers thanks to DVAC’s industry credibility

In this case, DVAC’s report helped shift the conversation from “minor damage” to an accurate financial assessment that reflected the true loss in value.

Conclusion: Don’t Leave Money on the Table

If your vehicle was recently in an accident—even one labeled “minor”—you may be entitled to thousands in diminished value compensation. Don’t rely on vague Carfax reports or biased insurance assessments. Let DVAC provide a third-party appraisal backed by real data and market insight.

Ready to find out how much compensation you might be missing? Contact DVAC today for an objective, data-backed diminished value appraisal.

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