About

About DVAC

Setting the standard in Diminished Value Appraisals

99% Settlement Success Rate Since 1998

At DVAC, we deliver fast, accurate, and data-backed appraisals that insurance companies can’t ignore. Unlike others that inflate numbers, we provide honest valuations that reflect your vehicle’s true worth, ensuring you receive the compensation you deserve. Our proven process moves quickly, giving you fast results without sacrificing precision. When you choose DVAC, you’re choosing integrity, expertise, and a team committed to getting you the best outcome.

“As industry leaders since 1998, we provide objective, data-driven diminished value and total loss appraisals, guiding clients to maximum recovery.”

Why DVAC Stands Above the Rest

99.9% Settlement Rate

Our clients successfully recover diminished value in nearly every case.

Industry-Recognized Accuracy

Our methodology is accepted by insurance companies, ensuring your claim stands up to scrutiny.

Same-Day Reports

While competitors take weeks, we deliver comprehensive, market-backed reports within one business day.

Objective, Third-Party Data

We use real market data from sources like Carfax to provide precise and defensible valuations.

Beginning-to-End Client Support

We don’t just send a report—we walk with you through negotiations until you receive your settlement.

Established Track Record

Serving clients since 1998, we have an A+ Rating on BBB and thousands of 5-Star Google reviews from verified clients.

Expertise That Leads the Industry

Richard W. Taylor

Senior Partner & Managing Director

Founder of Taylor-Rodgers LLC holding company-1998. DVAC is a portfolio company. Prior to 1998, Richard W. Taylor had a twenty year career with Kidder Peabody, IBM and Private Equity.

Richard E. Taylor

Co-Founder & Managing Director

While attending Old Dominion University he co-founded DVAC in 2016. Upon graduation in 2017, he designed and implemented DVAC’s nationwide business operations platform. He earned his BSA-Eagle Scout designation in 2013.

Real Reviews, Real Results

EARL SCOTT

20:51 19 Feb 25

Great to work with

Scuba Jim

12:51 19 Feb 25

DVAC is an outstanding business! They guided me through every step of the process. When the insurance company initially denied my diminished value claim, I took the case to small claims court—and both Richards were there to support me online during the hearing! I successfully recovered the full amount of my claim. Communication with Emily and Richard was excellent throughout. Using DVAC is a must—thank you for everything!

Raymund

15:32 18 Feb 25

I just spoke to this guy, thank you and I appreciate your time and honesty!

Taylor Osborn

17:53 12 Feb 25

This business helped us tremendously!! Progressive was really trying to tell us they would only give 1k on 10k worth of damage. DVAC was able to help us by sending the report & progressive called & said they’d have the check sent out in two days. Don’t play w these insurance company’s, know what you’re entitled to & pay the bit that it costs to get that report from the experts !!

Tarra Moxley

00:13 03 Feb 25

Richard and Emily provided me a valuable service while I was trying to hold my insurance company accountable for a fair total loss settlement. I am so grateful for them and highly recommend.

R. Lathia

15:39 31 Dec 24

Lost my car in an accident with no injuries but the at-fault insurer was giving me a really low price considering the upgrades and personalizations I had put on the car. - I had negotiated with the adjuster myself, and came to DVAC to ensure that the valuation price was an acceptable price, and they were very helpful! They provide a free consult, they ask for your reports and run the numbers to make sure you know what price you should ask for your vehicle before you go back to the adjuster. I had a good price before going to them, and they sadly were not able to help me get a better price because I was already there, and they advised me to take the valuation settlement. Their fees are reasonable and their customer service is amazing. Highly recommend the team at DVAC, the countless amazing reviews speak for themselves. Keep it up guys 🙂

Christian Flores

19:56 30 Dec 24

So happy I worked with Richard and his team with my accident. Whole process was quick and smooth. Richard, I want to thank you for helping me with my appraisal clause! It resulted me getting a bigger check than what my insurance was offering. Appreciate you!

Anh

13:38 20 Sep 24

Contacted Diminished Value Appraisal Claims of Hampton Roads for a free consultation after attempting to negotiate with the insurance company and receiving a second low ball market valuation from CCC One in which they picked comps as far away as 500 miles (and I presume vehicles that had been in prior accidents). They ran the numbers and their valuation was 2k/25% higher than the CCC One valuation. We invoked the appraisal clause and the insurance's appraiser agreed to the number in full. I absolutely recommend contacting and working with Diminished Value Appraisal Claims of Hampton Roads.Edit:Contacted Diminished Value Appraisal Claims 6months later for a consultation after receiving a repair estimate from the insurance company to ask about a diminished value claims. They kindly walked me through the details of what would warrant a diminished claim. My case did not qualify but I appreciate having the peace of mind. I would give them another 5 star rating if I could.

Call DVAC at 877-879-0101 for a FREE consultation or Start your Appraisal now!