05/10/21 DOV Case Study
Our client was hit by an at fault insured causing $7235 in damage to his brand new 2021 Subaru with only 489 miles on the clock. As appropriate, the at fault insurance covered the collision repairs including two supplemental changes. When our client inquired about a diminished value settlement they at first denied it; then offered only $500. At this juncture we were retained.
DVAC’s report was submitted and the Appraisal Clause was activated. The at fault insurance company had to hire an objective 3rd party appraiser. Once hired their appraiser and DVAC quickly agreed that the correct diminished value figure was $5500, a $5000 difference. It pays to hire a licensed professional who will stay involved until the correct settlement is achieved!